Join our 20-minute LIVE event with Hideki Hashimura, CMO at redk and Tom Jeanes, Head of Sales at redk, for a deep dive into CRM's evolving landscape in 2024. Discover how AI is reshaping CRM strategies, enhancing customer experiences, and driving business growth. Don’t miss this opportunity to gain cutting-edge insights in a concise, impactful session.
During the session, you will learn:
- Defining Customer Data: We'll clarify what constitutes Customer Data, focusing specifically on its relevance to CRM strategies rather than big data or general company information.
- Highlighting Data's Impact: We'll explain why understanding data is crucial for achieving better outcomes and meeting business objectives, illustrating its role in informed decision-making and innovation.
- Addressing Data Challenges: We'll tackle common obstacles brands face in utilizing data, such as privacy concerns and integration issues, offering practical strategies for overcoming them.
- Exploring Tech Solutions: We'll explore cutting-edge technologies like customer analytics platforms and AI-driven tools that empower brands to implement data-driven CRM strategies effectively, enhancing customer engagement and retention.
