Virtual event

Human + AI Customer Service with Zendesk AI

Discover the future of customer service in the age of AI at our virtual event. We'll explore the evolving landscape, from chatbots to generative AI, and how to effectively integrate these technologies with human agents

Agenda

Learn how to handle increased inquiries while maintaining superior service and discover practical applications of AI to streamline operations and improve customer satisfaction.

the Future of customer service

An interactive session exploring the transformative impact of AI and automation on customer service, from chatbots to generative AI, and the evolving role of human agents.

Industry specific use cases

Explore industry-specific applications of Zendesk AI, showcasing its impact across retail, logistics, education, and travel sectors.

practical insights for implementation

Learn how to successfully implement Zendesk AI solutions through strategic partnerships with redk.

Guest speakers

Learn from CX & AI Experts

Lucinda McCaffrey

Senior Sales Specialist - AI
Zendesk

george cox

Senior CX & AI Consultant
redk

Alberto Becerra

Senior Regional Director Zendesk

Débora Sánchez

CX Project Lead
redk

Learn about Zendesk AI

Zendesk AI empowers businesses to automate and enhance customer support through intelligent chatbots, agent assistance, and data-driven insights, leading to more efficient and personalized customer experiences.

Get actionable advice from CX Experts

Gain practical, expert-driven strategies to elevate your customer experience.

Watch LIVE or On-Demand

Access the event content at your convenience, live or on-demand.

Register now

or Watch On-Demand Later

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