redk LIVE Podcast

November 26, 2024 11:30

Zendesk AI: Maximising agent productivity and satisfaction

Guest speaker

Alberto Becerra, Regional Sales Director EMEA South at Zendesk

October 30, 2024 11:30

Revolutionising the Fan Experience: A Deep Dive into Modern Supporter Operations

Guest speaker

George Cox, CX Consultant at redk

October 16, 2024 11:00

Streamline your B2B Operations: Unifying Sales, Marketing, and Project Management

Guest speaker

Ciara Hackett, CRM Product Consultant at monday.com

September 26, 2024 11:30

AI & QA in Workforce Optimisation with Zendesk Workforce Engagement Management (WEM)

Guest speaker

Bob Mulder, Head of QA Sales & Success at Zendesk

June 11, 2024 11:30

How AI is reshaping Customer Service Operations

Guest speaker

George Cox, Senior Consultant at redk

April 25, 2024 11:30

Maximising the Value of Customer Data with a Customer Data Platform

Guest speaker

Tom Jeanes, Head of Sales at redk

March 27, 2024 11:30

How to Increase Marketing ROI with CRM Tech, AI & Client Data

Guest speaker

Tom Laidlaw, Chief Product Officer at Frieze

February 29, 2024 11:30

How to Meet Evolving Customer Expectations with Artificial Intelligence

Guest speaker

Jamie Bergmann, Senior Manager, Customer Solutions at Ada

January 30, 2024 11:30

The State of CRM: Navigating the AI-Enhanced Landscape

Guest speaker

Shaked Hershkovitz, Global Director of Solution Engineering at monday.com